Welcome to Office Heroes Endpoint Protection—your business’s first line of defense against cyber threats and data loss. We make security simple, reliable, and always on.
What Happens Next #
- Device Setup: We’ll connect your computers and servers to our secure management platform.
- Protection Deployed: Endpoint security is provided for covered devices according to your service scope.
- 24/7 Monitoring: Our Security Operations Center monitors for threats—so you’re protected, even after hours.
What to Expect on Your First Day #
- Your device might run slightly slower during its first scan or update. This returns to normal after setup.
- If your input is needed, our technician will reach out directly.
Frequently Asked Questions (FAQ) #
Will onboarding interrupt my work? Most updates happen in the background. If downtime is required, we’ll coordinate with you.
Do I need to do anything? Usually not. We’ll let you know if you need to log in or approve a change.
What if I see a security warning? If anything seems unusual, contact us. We’re here to confirm or resolve issues fast.
How is my data protected? Microsoft 365 backup is available where deployed for your organization. It does not back up files stored only on your device. Contact us to confirm what is covered.
How do I get support? Contact us any time at clientcare@office-heroes.com, by phone, or through your client portal.
Why Choose Office Heroes Endpoint Protection? #
- Endpoint Security: Security services for covered devices, according to your service scope.
- Compliance Ready: We help your business meet security requirements for your industry.
- Friendly, Local Support: Fast answers from a real person—never a call center.
- Automated, Proactive Service: Security and updates happen automatically, so you can focus on your business.
Need Help? #
Reach out any time at clientcare@office-heroes.com or visit your Office Heroes client portal.
Thank you for trusting Office Heroes to keep your business safe.
