Your WISP is the foundation of your FTC Safeguards compliance. Office Heroes provides a fully structured, regulation-aligned WISP based on 16 CFR §314.4. We work collaboratively with your firm to customize it — incorporating your internal policies, infrastructure, and operations. The WISP is version-controlled and updated as your program evolves, especially in the Overwatch tier.

Office Heroes maps your security and compliance controls directly to the 9 core requirements in §314.4 of the FTC Safeguards Rule. From appointing a Qualified Individual (QI), to delivering a written risk assessment, to enforcing MFA, conducting penetration tests, training staff, and preparing your board report — we provide tools, templates, and testing to meet each element, with clear division of responsibility between our team and yours.

Not for FTC Safeguards compliance. You’ll still need to appoint a Qualified Individual (QI) from within your firm to oversee your program, but Office Heroes handles the design, testing, documentation, and day-to-day security enforcement. We act as your virtual compliance and security team, working in partnership with your QI.

Our services are optimized for small and mid-sized CPA firms, including single-office and multi-office practices. If you handle client financial or tax information and are subject to the FTC Safeguards Rule, we provide a scalable, affordable solution. We also support firms under the 5,000-consumer threshold, who may qualify for reduced obligations under the rule.

Guardian covers endpoint protection, MFA, security training, and baseline compliance tools — perfect for early-stage firms.

Titan adds semiannual penetration testing, critical change detection, business continuity, and strategic IT planning.

Overwatch includes everything in Guardian and Titan plus full GRC oversight: risk registers, policy libraries, vendor management, audit preparation, and board reporting tools.

We offer QuickBooks AVD hosting as an optional add-on, powered by Nerdio for Azure Virtual Desktop (AVD). This enables secure, multi-user access to QuickBooks in the cloud, with user-level access controls, file structuring, backup, and integration with Microsoft 365. It’s ideal for remote firms, seasonal staff, or growing practices.

We provide a written, annual risk assessment that identifies internal and external threats, evaluates your current controls, and maps gaps. In Titan and Overwatch, we also conduct penetration testing twice per year, along with ongoing vulnerability scanning and change detection. Reports are delivered in audit-ready format and aligned to §314.4(d).

We deliver automated security awareness training through BullPhish ID, included in all tiers. Staff receive phishing simulations, FTC-aligned education modules, and built-in tracking so you can verify completion. This meets the personnel training requirement in §314.4(e).

Yes. Our Overwatch platform is audit-ready when fully adopted, and our team will work with your QI to assemble documentation, generate risk and incident reports, and prepare board-level summaries. We also offer direct support to help interpret auditor questions and review regulatory checklists.

That depends on your starting point — most firms reach baseline compliance within 30 to 60 days. We begin with a discovery call to assess your current controls, then map out onboarding milestones. Risk assessments, endpoint hardening, training, and the WISP are typically completed in the first 30 days, with testing and GRC deployment following in phase two.