Managed IT Services
Get Affordable IT Solutions & Cybersecurity for Your Industry
Based in Norfolk, Virginia, Office Heroes delivers enterprise-grade cybersecurity services and managed IT services designed for small and medium-sized businesses. Our mission is to level the playing field by offering secure, cost-effective, and easily deployable technology solutions that help businesses in regulated industries stay compliant, efficient, and protected.
Our Dedicated IT Services for CPA Firms and Credit Unions
We specialize in IT solutions for CPA firms, credit unions, defense contractors, payment processors, and other businesses that require strict security and compliance—without the high costs of traditional enterprise IT.
Why Choose Office Heroes?
All-in-One IT Support
One subscription covers IT management, cybersecurity, compliance, and business process automation.
Trusted IT Partner
We build long-term relationships through expert service and client-first support.
Cost-Effective Solutions
Clients have reported up to 75% cost savings by consolidating IT services with us.
Automation-Driven Efficiency
Reduce manual workloads with automated appointment scheduling, lead management, and workflow optimization.
24/7 Monitoring & Rapid IT Deployment
nsure minimal downtime with fast implementation and proactive system oversight.
Comprehensive IT Services & Capabilities
Office Heroes managed it service delivers the essential functions in the most critical areas of managing your business, including…
Advanced Cybersecurity Solutions
AI-Driven Threat Detection: Identify risks before they become problems.
Ransomware & Malware Protection: Secure your business against phishing and cyber threats.
Managed Detection & Response (MDR/SOC): Continuous monitoring with rapid response security protocols.
Advanced User Security Solutions
SaaS Backup & Recovery: Automated backups for Microsoft 365 and other SaaS platforms.
Phishing Simulation & Awareness Training: Educate users with real-world phishing attack simulations.
Anti-Phishing Email Security: AI-powered threat detection and email protection.
Cloud Activity Monitoring: Track suspicious logins and access attempts.
Dark Web Monitoring: Detect compromised credentials before they can be exploited.
Secure Cloud & On-Site Storage: Keep your data protected with encrypted backups.
Automated Incremental Backups: Prevent data loss with regular, secure backups.
Rapid Recovery Solutions: Get back online quickly after unexpected disruptions.
IT Documentation & Process Optimization
Centralized IT Documentation: Maintain detailed records and security protocols.
Automated Network Discovery: Gain real-time insights into your IT environment.
Advanced CyberSecurity
Vulnerability Scanning & Network Testing: Identify and mitigate weaknesses before they can be exploited.
Penetration Testing: Simulate real-world cyberattacks to uncover security vulnerabilities and strengthen defenses.
Microsoft Intune-Powered IT Management: Centralized device and security management for streamlined operations.
Critical Change Monitoring: Track and analyze system modifications to prevent unauthorized changes.
Regulatory Compliance Risk Management Services
For businesses that operate in highly regulated industries, our Compliance Services ensure your IT infrastructure aligns with the latest security and compliance frameworks.
Regulatory Compliance Audits: Identify gaps and align IT systems with NIST, HIPAA, DFARS, and PCI DSS.
Audit Preparation & Readiness: Automated monitoring, system updates, and security reporting for stress-free compliance.
Risk & Compliance Management: Implement policies that mitigate risks and ensure regulatory adherence.
Incident Response & Breach Management: Proactive planning and real-time response to security incidents.
Data Protection & Privacy Controls: Secure sensitive data with encryption, access control, and backup solutions.
Strategic Planning Service: Align IT Strategy with Compliance & Business Growth
Maximize efficiency and security with Titan’s Strategic Planning Service—a next-generation solution that streamlines IT strategy, ensures compliance, and drives business success.
- Actionable IT Roadmaps: Get clear, executive-ready strategic plans aligned with your business objectives.
- Automated Compliance Tracking: Stay audit-ready with real-time compliance monitoring across NIST, CIS Controls, CMMC, HIPAA, and PCI-DSS.
- Data-Driven Decision Making: Gain instant insights with interactive QBRs and risk assessments.
- Proven Business Impact: Reduce audit prep time by 30% and accelerate risk response rates.
Additional IT Solutions
In addition to our Managed IT Services, we also offer these additional IT solutions.
Microsoft 365 Business Premium
A fully managed productivity suite including Office apps, Teams, OneDrive, and SharePoint with custom security configurations.
Azure Virtual Desktops
Cloud-based, scalable desktops with secure deployment and expert management.
Business-in-a-Box CRM
Advanced customer relationship management with automation-driven efficiency.
Testimonial
What Our Clients Say About Office Heroes
Flexible IT Service Plans
We offer three tailored service tiers to match your business needs.
Designed for small businesses that need foundational protection.
- Basic IT Management and Automation
- Remote Monitoring & Antivirus
- Ransomware & Malware Protection
- Managed Detection & Response (MDR/SOC)
- Computer Backup
- Endpoint Detection & Response (EDR)
- Automated Network Discovery
- IT Documentation
Ideal for businesses requiring enhanced security & workflow automation.
- Vulnerability Scanning & Network Testing
- Microsoft Intune-Powered IT Management
- Critical Change Monitoring
- Network Penetration Testing
- Strategic Planning
For businesses requiring strict security and regulatory compliance.
- Compliance Support (NIST, HIPAA, DFARS, PCI DSS, etc.)
- Audit Readiness & Proactive Risk Management
Scalable IT Solutions for Growing Businesses
Office Heroes’ services integrate smoothly with Microsoft 365 and other industry-leading platforms, ensuring seamless scalability. Our modular approach lets you scale IT resources on demand—without expensive infrastructure overhauls.
Ready to Simplify Your IT?
Office Heroes delivers affordable, all-in-one IT solutions that improve efficiency, enhance security, and ensure compliance. Whether you’re in finance, healthcare, or another regulated industry, we provide the expertise you need to stay secure and competitive.
FAQ's
Frequently Asked Questions
Got questions? We’ve got answers. Here, you’ll find clear and straightforward information on some of the most common inquiries about Office Heroes and how we can support your business. Whether you’re curious about our services, setup, or ongoing support, this section is here to help you get to know us better.
Managed IT Services provide businesses with ongoing IT support, security, and infrastructure management to ensure seamless operations, prevent cyber threats, and enhance productivity without the need for an in-house IT team.
We primarily serve businesses in highly regulated industries, including CPA firms, credit unions, defense contractors, and payment processors. Our solutions are designed to meet strict security and compliance requirements.
We provide Compliance Tier Services, including regulatory audits, risk management, incident response, and data protection, ensuring your business meets industry standards such as NIST, HIPAA, DFARS, and PCI DSS.
The Guardian Tier offers essential IT security, including remote monitoring, antivirus protection, SaaS backup, email security, and automated network discovery, ideal for small businesses looking for foundational protection.
Yes! Our Titan Tier Services include penetration testing, vulnerability scanning, and network testing to identify and mitigate potential security threats before they can be exploited.
Getting started is easy! Simply contact us for a free IT consultation, and we’ll assess your business needs and recommend the right IT solutions tailored to your industry.
Managed IT Services offer businesses proactive IT support, enhanced cybersecurity, reduced operational costs, improved efficiency, and access to expert knowledge without the need for a full in-house IT team.
Yes, we do! Office Heroes provides co managed IT services to help businesses supplement their existing IT teams with expert support, security, and automation.
