GLBA & NCUA Compliance for Credit Unions
Office Heroes delivers a full-stack cybersecurity and compliance solution aligned to GLBA and NCUA Part 748. Purpose-built for Credit Unions protecting sensitive member data. Fully mapped. Fully managed.
What Does GLBA Compliance Require?
All federally insured credit unions must maintain a written, risk-based information security program under:
Gramm-Leach-Bliley Act (GLBA §501(b))
NCUA Part 748.0 and 748.1 (Security Program and Catastrophic Event Notification)
748, Appendix A & B (Guidelines for Safeguarding Member Information & Response Programs)
To comply, credit unions must implement a program that includes:
Assigning a Security Officer (or Qualified Individual)
Performing written risk assessments of systems and practices
Enforcing multi-factor authentication, encryption, and access controls
Conducting vulnerability scans and penetration tests
Training staff annually on cybersecurity best practices
Maintaining a written incident response plan (IRP)
Reporting program updates to senior management and the board
Office Heroes maps every requirement to real, managed tools — all documented in a compliance system built specifically for credit union operations.
Our Difference: Credit Union-Specific. Examiner-Ready. Peace-of-Mind Built In.
While most IT providers sell generic tools, Office Heroes delivers outcomes — tailored to the GLBA/NCUA framework and backed by cybersecurity experts who understand the credit union industry.
What sets us apart:
Mapped to NCUA and GLBA
Direct alignment with 748.11, FFIEC CAT, and GLBA §501(b) mandates.
WISP, IRP, and Risk Register Included
Not just templates — we deliver live, editable documentation that exceeds NCUA audit expectations.
Hands-On Compliance Onboarding
We translate federal guidelines into real-world workflows and controls — then walk your team through each step.
Board-Ready Reports & Dashboards
Generate annual summaries, policy attestations, and examiner-aligned risk reports in minutes.
No Jargon. Just Security You Can Prove.
We manage the complexity behind the scenes — you get clear, exam-ready results.
What’s Included in the Office Heroes Compliance Stack
You don’t need to manage ten vendors or decipher IT jargon. With Office Heroes, you get a complete system built around the needs of Credit Unions, configured and supported by experts who understand your industry.
|
Category |
What’s Included |
|---|---|
|
Endpoint Protection |
Real-time threat detection, managed antivirus, and secure device configuration |
|
Backup & Recovery |
Daily backups of workstations, Microsoft 365, and cloud services with DR testing |
|
Access & Identity |
Role-based access controls, MFA policies, and secure login enforcement |
|
Security Awareness |
Staff training, phishing simulations, and training attestation tracking |
|
Email Threat Defense |
Advanced spam filtering, spoofing protection, and malicious link detection |
|
Monitoring & Alerts |
Real-time alerts for privilege escalation, login anomalies, and config changes |
|
Vulnerability Testing |
Semiannual external scans and annual pen testing with remediation reports |
|
Policy & Risk Management |
WISP, risk register, incident response plan — all managed in a compliance platform |
|
Credential Monitoring |
Continuous dark web scanning for leaked staff or member credentials |
|
Board Reporting |
Dashboards, control checklists, and GLBA/NCUA-aligned compliance scorecards |
All mapped to real GLBA controls — and implemented by a team who knows how to deliver audit-ready documentation.
Key Features for Credit Unions
Security, compliance, and productivity — handled together.
Compliance-Ready Security
End-to-end protection aligned to GLBA and NCUA Part 748. Includes endpoint protection, MFA, encryption, and documented security programs.
Risk & Vulnerability Monitoring
Includes regular vulnerability scanning, annual penetration testing, and real-time alerts for suspicious behavior or unauthorized changes.
Microsoft 365 + Azure Hosting
Integrated AVD desktop environments for secure access to loan origination, accounting, or teller platforms — with Microsoft Defender and Intune baked in.
Role-Based Access & Encryption
Granular user permissions, file access logs, and encryption at rest and in transit — protecting NPPI and financial member records.
Staff Security Awareness Training
Automated training, phishing simulations, and attestation tracking for all personnel.
Board & Regulatory Reporting
Generate annual QI reports, risk summaries, and GLBA documentation in minutes.
Microsoft 365 + Office Heroes + Azure
Secure. Integrated. Credit Union-Compliant.
Office Heroes turns Microsoft’s productivity and security tools into a fully aligned GLBA compliance platform:
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Microsoft 365 Business Premium or E3
Built-in DLP, MFA, device management, and audit trails via Entra ID (formerly Azure AD)
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Azure Virtual Desktop (AVD)
Cloud-hosted desktops with secure app access and centralized policy enforcement
-
Business Continuity
Keep operations running during outages, branch closures, or disaster recovery scenarios
Let’s Secure Your Credit UnionTogether
Schedule a Free Consultation
We’ll evaluate your current systems, identify GLBA gaps, and give you a clear roadmap to secure, compliant operations.
No sales pitch. Just real answers from experts who understand your industry.
FAQ's
Frequently Asked Questions
Need help understanding how our solutions align with FTC Safeguards requirements, security testing, or compliance reporting? You’re not alone. We’ve compiled answers to the most common questions CPA firms ask when evaluating cybersecurity, WISP support, and audit-readiness. Start here — and if you need more clarity, our team is just a call away.
NCUA Part 748 outlines the federally mandated security and response program requirements for credit unions. It incorporates the GLBA Safeguards Rule and requires credit unions to protect member information through administrative, technical, and physical safeguards. Office Heroes helps you meet these requirements with documented controls, training, and reporting.
Yes. Under both GLBA and NCUA Part 748.1(c), credit unions must designate a person responsible for overseeing the information security program. Office Heroes provides support materials, role-based task lists, and even automated QI reporting dashboards to help fulfill this requirement.
Without a Written Information Security Program (WISP) or Incident Response Plan (IRP), your credit union may be out of compliance with federal regulations. Examiners will expect to see these documents. Office Heroes delivers both — prebuilt, customizable, and maintained in our compliance platform.
NCUA recommends regular risk assessments and at least annual vulnerability testing. Our solution includes semiannual scans, annual pen testing, and risk register updates — all with guided remediation planning.
Yes — but it must be configured properly. Office Heroes secures your Microsoft 365 environment with MFA, Entra ID access controls, Intune policy enforcement, and data loss prevention (DLP) — all mapped to GLBA and FFIEC expectations.
That’s exactly who we serve. Office Heroes acts as your virtual compliance partner, providing the tools, documentation, training, and oversight your internal or outsourced IT team may lack — without adding complexity.
Absolutely. Our services and documentation align directly with NCUA 748.0/748.1, GLBA, and FFIEC CAT guidance. Whether your examiner is from NCUA or a state agency, our system prepares you for a successful review.
Most credit unions are audit-ready in 30 to 60 days. We move quickly, prioritize high-risk areas first, and provide onboarding checklists to make the process simple for your team.
