Security Guides

The Security Guides category is a local, plain-English resource for protecting your business from modern cyber threats. Curated for Norfolk and Hampton Roads small business owners and managers, these step-by-step guides break down complex security topics, like ransomware, endpoint protection, patch management, and cloud backup, into actionable advice anyone can use.

Each guide is written for decision-makers (not IT pros), using real-world examples and FAQs drawn from the questions Office Heroes hears most from Norfolk SMBs. You’ll find answers to critical questions: How do I stop ransomware? Is antivirus enough? What if my employee loses a laptop? How do I prove compliance? Every post links to essential checklists, risk assessment offers, and relevant Office Heroes services, making it easy to take the next step.

Topics in this series include:

• Understanding and preventing malware and ransomware attacks

• Keeping business devices and remote teams secure

• Automated patch management for audit readiness

• Blocking risky websites and phishing links

• Secure cloud backup and rapid disaster recovery

• 24/7 monitoring, incident response, and reporting for compliance

• Explaining the value of managed security over break/fix IT

Whether you need practical “how-to” steps, want to demystify cybersecurity, or are facing compliance requirements like HIPAA, PCI, or FTC Safeguards, Security Guides help you stay informed, protected, and ready for your next client or audit.

Ready to secure your business? Start with our guides below—or request a free security risk assessment to see where you stand.